Frequently Asked Questions
Everything you need to know about bringing Pomegranate into your home.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 3-5 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, Pomegranate ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders soon.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your textiles and linens machine washable?
Most of our linens are machine washable on a gentle cycle, but we recommend checking the specific care label on each product to ensure longevity and color preservation.
How can I track the status of my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to our carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger furniture purchases.